At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. MemorialCare stands for excellence in Healthcare. Across our family of medical centers and physician groups, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork.
Specific Job Responsibilities: It is the duty of all employees to understand and perform their job tasks to the highest level at all times. * Interview and hire the best-qualified candidates for department openings. * Develop staff by offering training and educational opportunities both inside and outside of department. * Write and deliver valid performance evaluations on time. * Resolve employee issues within the best interests of the company. * Promote and maintain a comfortable and productive working environment for all employees. * Cooperate with other departments. * Complete all employee paperwork within the requested timeframes. * Engage the help of staff to continually investigate ways to improve work procedures and the department. * Hold regular meetings to communicate effectively with staff. * Manage daily department operations. * Recognize staff performance. * Participate in special projects as assigned. * Maintain working knowledge and ability to perform any job task they supervise. * Develop and update policies and procedures. * Actively participate in quality care issues related to facility/department operations. Attend quality review meetings as directed. * Pursue a program of self-development. Remain current with information that may affect the job, staff, or operations. * Assist staff with treatment and care of patients as necessary. * Perform any additional/miscellaneous duties (not inclusive of job description) as requested by the management team within the scope of knowledge/ability.
Qualifications/Skills: Must have the ability, skill-set, qualifications, education, and licensure (if applicable) that are required for all the jobs for which this person is responsible. Qualified candidate must excel in interpersonal communication and customer service and be able to work both independently and as part of a team. They must excel in organization and attention to details and follow through. Additionally, they must have the ability to problem solve to logical conclusion and demonstrate initiative and responsibility. Must have the ability to clearly and effectively communicate (verbal and written.)
Experience: Prior medical office experience preferably in ambulatory care. 2 years of supervisory experience preferred.
Education: High school graduate or equivalent. AA or BA/BS degree or equivalent experience preferred. Current CA RN license and current CPR Healthcare Provider card.
MemorialCare Medical Group is a physician-based organization established to provide advanced comprehensive, effective and efficient health care. With over 30 locations from Long Beach to Dana Point, MemorialCare Medical Group includes more than 250 physicians in the areas of internal medicine, family medicine, pediatrics, geriatric medicine, cardiology, cardio thoracic surgery, gastroenterology, neurology, pulmonology, psychiatry, psychology, rheumatology, sleep medicine and therapeutic acupuncture.
In addition to multiple locations throughout Orange County, MemorialCare Medical Group offers Urgent Care Centers that are open 365 days-a-year, Telephone Advice Nurses available 24 hours-a-day, 7 days-a-week; and lab and digital X-ray services available on-site at most locations.