The Department of Psychiatry is seeking an experienced outpatient psychiatric Clinical Nurse Supervisor. This new position will be 50% patient facing and 50% administrative, overseeing our outpatient nursing operations and nursing resources (4 RNs, 2 LNAs, 1 TMS Tech). Reporting to the Practice Manager and Inpatient Psychiatry Nurse Manager, the Nurse Supervisor will collaborate with our clinical leadership and Administrative Supervisor to ensure patient and provider needs are met in a timely and efficient manner. This position will lead clinical projects, provide existing program management, support program expansion, and ensure Joint Commission readiness.
The Department of Psychiatry provides clinical care and consultation for the mental health needs of patients in the Dartmouth-Hitchcock system throughout the region. Services include inpatient psychiatry, interventional psychiatry (ECT, TMS, Intranasal esKetamine), outpatient clinics, embedded care, collaborative care, subspecialty consultations and an addiction treatment program. The Department cares for patients from young childhood through the geriatric ages. Our outpatient clinics are located in Lebanon, NH, at the Dartmouth-Hitchcock Medical Center and the River Mill Complex. The clinics are open Monday through Friday 8am-5pm.
Manages patient assignments and flow within clinic. Provides oversight of patient care to support patient and staff needs. Serves as a lead, clinical resource, role model, and extension of management to uphold institutional priorities, policies and practices.
Assigns staff to patients per current clinic workload. Considers acuity, staff experience and competency, learning needs and patient acuity/complexity when considering assignments.
Participates in performance management of staff members to include coaching, preparation of performance evaluations, and the performance management process. Initiates disciplinary action as appropriate.
Addresses conflicts as they may arise. Assists/mediates to maintain smooth operations of the clinic.
Performs service recovery to promote patient and employee retention.
Facilitate orientation and training for employees.
Serves as liaison with other persons/departments/clinics concerning services offered by the office.
Performs other duties as required or assigned.
Graduate from an accredited Nursing Program required.
2 years of related supervisory/management experience.
Must obtain and maintain clinical competencies as appropriate.
Excellent written, verbal and computer skills required.
Demonstrated abilities with problem solving, leadership, communication, fiscal responsibility and teamwork.
Ability to work effectively in groups of employees and with patients and patient families is essential.
Required Licensure/Certification Skills:
Licensed Registered Nurse in New Hampshire required.
Basic Life Support (BLS) or higher per unit specific requirements.
How can the lifestyle in New Hampshire and Vermont compliment your career? You can have amazing 4-season living with a career at one of the top health systems in the country. The Dartmouth-Hitchcock health system stretches over New Hampshire and Vermont and offers the quintessential New England experience. With no income or sales tax, this beautiful area combines history, industry and business and has been ranked consistently as one of the best places in the US to live and work. Anchored by the academic Dartmouth-Hitchcock Medical Center in Lebanon, NH, the system includes the NCI-designated Norris Cotton Cancer Center, the Children's Hospital at Dartmouth-Hitchcock; 4 affiliated hospitals and 30 Dartmouth-Hitchcock ambulatory clinics across the region. We are close to the urban centers of Boston, New York and Montreal, but also offer proximity to the seacoast and multiple top-tier ski mountains within a short driving distance. Throughout New Hampshire, the opportunities – both career and personal – truly make our area the ideal place to work and play.Dartmouth-Hitchcock is an equal opportunity employer and all qualified applicants will receive consideration for employment without ...regard to race, color, religion, gender, national origin, disability status, veteran status, or any other characteristic protected by law.